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As
the year 1999 closed, Chester Water Authority concluded over 60
successful years of operating as a municipal authority in the
Commonwealth of Pennsylvania and over 132 years of providing
continuous service as a treated-water provider.
The change of the century and the millennium causes us to
reflect on the accomplishments of the past as well as the hopes,
aspirations, and goals of the future.
In
1999, Chester Water Authority had another successful year of providing
the highest-quality water available in ample quantity to all of our
customer groups, including residential, commercial, industrial,
utility, and municipal accounts.
Our finances are in excellent order, as indicated by the
financial results listed as part of this report.
We have continued to add to our facility base while at the same
time making planned refurbishment of critical assets to ensure ample
redundant capacity. One
of our main focus areas over the last decade has been increasing our
technological capability and the complete integration of this
technological advancement into our everyday work habits. |
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We
have continued to emphasize the importance of the professionalism
which all of our employees bring to the job each day in providing
Quality, Service, and Value to all of our customers.
Without question, Chester Water Authority’s most important
asset continues to be the cadre of men and women who all contribute to
make Chester Water Authority one of the premier water purveyors in
southeastern Pennsylvania. Included
as part of this report are descriptions of the major accomplishments
of 1999 as well as a brief look into the future.
James
L. Sharp
Chairman of the Board
Robert
W. Naef, P.E.
Executive Manager and Chief Engineer
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The
CWA team is made up of dedicated, motivated employees, focused on
providing quality, service, and value to our customers. 1999 was a year of
accomplishments: |
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Capital
Program
We
are investing in our facilities. From our proactive maintenance program to
the expansion of the Main Office Customer Service area, our excellent
facilities make the difference for our customers.
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Communications
The
new Water Quality Report, the educational programs, the successful Y2K
rollover, the positive reputation the news media recognize––all of
these are designed to let the public know: “We take care of our
customers.”
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Technology
The
Authority goes online. Getting
wired is essential to doing business and prospering today. Click on
www.chesterwater.com and take a virtual tour around our world of water.
From the history of the Authority to Customer Service information, to
special events, to educational information, it’s all there.
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Preparedness
Being
ready for whatever may occur is the hallmark of the Authority’s capital
and operating plans. We need to be there when our customers need us, to
overcome obstacles from drought to floods to whatever we may face. That is
why we have new technologies, backup power systems, and back-up pumps in
place. We are ready.
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Rates
and Quality Service
Sixty
years ago, when Chester Water Authority was in its infancy, we accepted
the challenge of providing the safest possible water for all our
customers. Six decades later, our pledge still stands firm.
Our water meets or exceeds all state and federal standards, while
our rates continue to be the lowest in the region.
1999 Annual Report
Click below to download a copy of the 1999 Annual Report
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