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Throughout
2000, the people of Chester Water Authority effectively put
our resources
to work to achieve our mission …
“to
deliver high-quality water at the most reasonable value to
best meet customer needs, while contributing to public health
and welfare;
“to
develop a financially sound operating plan and to maintain the
diligence to pursue those successful practices that have
positioned us in a leadership role in the water utility
industry; and
“to
promote those activities that best support continued growth
and perpetuate the value of the Authority.”
Our
accomplishments in 2000 were a direct outcome of our focus on
these goals.
Chester
Water Authority’s 2000 operating income of $7,291,005
represents sound fiscal management and provides a strong
economic foundation for the future, while our $9.6 million in
capital spending for the year reflects our commitment to the
proactive maintenance and development of our
infrastructure.
Yet
the numbers alone do not tell the whole story, so we invite you to
read further.
In this annual report you will read about the projects that
added redundancy to Chester Water Authority’s water treatment and
distribution system; increased our capacity to smoothly assimilate new
customers; proactively maintained and replaced older components of our
infrastructure to ensure reliable service; and incorporated the latest
technological advances into our information systems to enhance our
operational effectiveness and service to customers.
This
year, as always, the words of Chester Water Authority’s mission are
translated into effective actions by the commitment and excellence of
our people – the men and women in every area of our operations –
working together to meet our common goals.
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Donald
F. Tonge
Chairman
of the Board
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Robert
W. Naef, P.E.
Executive Manager and Chief Engineer
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